Our policy is designed so that for eligible U.S. orders, applied consistently, all store prices and charges are presented and processed in USD unless the checkout expressly states otherwise.
Our Approach to Security
In practical terms, within our published terms, described in practical language, checkout payment information is processed by Shopify and applicable payment providers using their security controls. As a related point, for eligible U.S. orders, we do not ask customers to send full card details by email.
Our Approach to About Credit/Debit Card
In practical terms, throughout the applicable process, set out transparently, we accept eligible credit and debit cards on the networks displayed at checkout, including Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. For completeness, for straightforward administration, available methods can depend on the card issuer and the secure checkout configuration.
Authorization and Charges Explained
For a predictable shopping experience, within our published terms, stated directly, your payment provider may authorize a card when the order is submitted. Consistent with this approach, as a practical service rule, you confirm that the payment details are accurate and that you are authorized to use the selected method. Where relevant, to keep the record precise, declined or unverifiable payments may delay or cancel an order.
Our Taxes, Cancellations, and Refunds Standard
Under our customer-care standard, as part of the customer agreement, for day-to-day application, taxes are collected as required by applicable law. In application, within the process described here, an order may be cancelled before shipment. At the same time, for shoppers reviewing this page, approved refunds are returned to the original payment method and normally appear in 5–10 business days after issuance, subject to financial-institution processing.
Store and Customer-Care Details
To keep expectations transparent, throughout the applicable process, applied consistently, Store operator name: Sun Bum
The customer-facing rule is that throughout the applicable process, with the customer impact made clear, Contact email: Support@SunBnl.shop
Under our customer-care standard, as applied by this store, as part of a dependable process, Telephone contact: 9808339055
To explain how this works, for eligible U.S. orders, for a clear commercial understanding, Default return address: 339 W Gorham St, Madison, WI 53703, US
The customer-facing rule is that to set a clear expectation, for day-to-day application, Hours for customer care: Monday to Friday, 9:00 AM–5:00 PM (America/Detroit).