For customers using this store, under the store standard, as part of a dependable process, the store ships only to valid addresses in the United States. In customer-facing terms, within our published terms, free standard shipping is provided on every U.S. order with no minimum purchase.
About Address Accuracy and Delivery Issues
In practical terms, to set a clear expectation, applied consistently, we ask customers to provide a complete U.S. delivery address. In customer-facing terms, for eligible U.S. orders, get in touch with us promptly about a damaged parcel, an incorrect item, or a tracking status that indicates a delivery problem.
Order Processing
To avoid uncertainty, within the process described here, with the applicable scope identified, customer orders are processed in 1–2 business days, Monday through Friday, excluding U.S. public holidays.
Cancellations, Returns, and Taxes
To avoid uncertainty, as applied by this store, as part of a dependable process, an order may be cancelled before shipment. In application, under the store standard, after shipment, returns and exchanges follow our Refund Policy. In application, under the store standard, taxes are collected as required by applicable law.
Our Tracking Standard
For an informed purchase, to set a clear expectation, for a clear commercial understanding, A tracking number is provided for every order after shipment. As a related point, to keep the record precise, tracking may take a short time to become active in the carrier system.
What to Know About Estimated Transit Time
For an informed purchase, to keep the record precise, stated directly, after the carrier receives the parcel, standard transit normally takes 4–6 business days. As a related point, within the process described here, carrier, weather, peak-volume, and address issues can affect estimates.
Store and Customer-Care Details
The customer-facing rule is that for shoppers reviewing this page, as a firm service commitment, Business name: Sun Bum
To explain how this works, for a transparent checkout experience, as the controlling customer standard, Email for inquiries: Support@SunBnl.shop
For a predictable shopping experience, as part of this policy, described in practical language, Phone contact: 9808339055
To keep expectations transparent, to set a clear expectation, set out transparently, Physical merchant address: 339 W Gorham St, Madison, WI 53703, US
To avoid uncertainty, for straightforward administration, described in practical language, Hours for customer care: Monday to Friday, 9:00 AM–5:00 PM (America/Detroit).